Terms, Conditions & Warranty

Terms & Conditions When Purchasing through Reboot

  • ALL SALES ARE FINAL. The buyer assumes all risk of liability with respect to the purchase of the product, buyer responsible for shipping charges.

  • Your purchase is a contract, once you make a purchase that purchase is final. Unless otherwise specified, each item is sold AS IS with no warranty - most of our products do come with a unique warranty.

  • Once payment is received, the item will be sent to the address you provided us when making your purchase.

  • Final sale price is GST inclusive. A tax invoice will be supplied with every purchase.

  • Making a purchase through reboot-it.com.au constitutes your agreement and acceptance of these terms and conditions.

  • If the name on the credit card/payment card does not match the name on the order, Reboot IT may ask you to provide additional information (for example, proof of identity doucments) in accordance with our fraud detectcion processes
  • We may require additioal verifiation or information before accepting any order.


After Sale Limited Warranty

All refurbished equipment supplied by Reboot IT are covered by the limited warranty which lasts for 90 days and begins on the date of purchase indicated on your invoice. The warranty period is not extended if we replace a warranted product or any part(s)

The extended limited warranty (at an additional cost) ends 1 year from the order purchase date indicated on your invoice. The warranty period is not extended if we replace a warranted product or any part(s)

The warranty does cover: 

  • Only items which are specifically described as having a warranty period are covered by the Reboot-IT warranty. Items described "AS IS or “PARTS ONLY" are excluded from any warranty.

  • This limited warranty covers defects in materials and workmanship in the hardware products sold by Reboot IT on a part-by-part basis

 The warranty does not cover: 

  • consumable parts of the item being sold (e.g. laptop batteries).

  • Items damaged in transit.

  • Defects and malfunctions resulting from viruses, lock ups, general protection faults or operating system errors.

  • Compatibility problems - it is the buyer’s responsibility to ensure the item purchased will be compatible for use with their existing hardware and systems.

  • Any defects or damage as a result of using this item in a manner other than its intended or customary use.

  • Any defects or damage which have been caused by abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorised modifications, unauthorised connections, unauthorised repair, neglect, abuse, accident, alteration, improper installation, including damage caused by freight, blown fuses, electrical fluctuations, spill of food or liquid or any other acts which are not the fault of Reboot-IT.

  • Breakage or damage to the casing.

  • All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.

  • Consumable components of the item.

  • Items which have had the serial number removed or made illegible.

  • Damage resulting from use of non-standard accessories.

  • Items which have been damaged in transit on return to Reboot-IT.

  • Items where the security seal has been removed or tampered with in any way.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state (or jurisdiction to jurisdiction). Reboot IT’ss responsibility for malfunctions and defects in hardware is limited as set forth in this warranty statement. All express and implied warranties for the product, including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose, are limited in time to the term of the limited warranty period set forth herein. No warranties, whether express or implied, will apply after the limited warranty period has expired. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.